ABIS ARMS / LASER ENGRAVING TERMS
Custom engraving is personal and permanent. We review the material, agree on the design and scope, and stand behind our own workmanship.
ABIS ARMS01 / BEFORE WORK BEGINS
We document the job before the laser runs. Approval should be clear enough that you know what is being engraved, where it will go, and what it will cost.
We identify the item and material, note readily observable condition and existing damage as appropriate, and discuss foreseeable risks from heat, coatings, alloys, and prior finishing. ABIS Arms may decline materials or projects that appear unsafe or unsuitable.
Customers must own or have permission to use submitted names, trademarks, logos, and artwork. ABIS Arms may request confirmation or decline designs where rights or authorization are unclear.
You review and approve the artwork, text and spelling, size, orientation, placement, and intended depth or effect where applicable. Changes after approval require updated written confirmation before ABIS proceeds.
ABIS confirms the service scope, quoted charges, timing estimates, material concerns, and any agreed deposit or cancellation terms. Extra work and additional charges require customer approval before proceeding.
02 / THE MATERIAL MATTERS
Digital previews communicate design and placement. They cannot reproduce every material reaction or exact finish appearance.
ABIS Arms does not provide a voluntary product warranty on a customer-supplied item or component. We remain responsible for qualifying ABIS workmanship under the applicable terms. We may refuse defective, incompatible or unsafe materials and will discuss reasonably identifiable risks before accepting a job.
03 / WORKMANSHIP & REMEDIES
The updated policy provides 30-day coverage for defects attributable to engraving workmanship performed by ABIS Arms, subject to the final written terms.
Coverage is intended for the original service customer and applies to verified execution errors attributable to ABIS engraving labor. Retain the work order or other reasonable proof of service. Read the warranty overview.
Customer-approved content, spelling, size and placement are not themselves a defect when the finished work matches the approved proof. A requested change after approval may require a revised quote.
Contact us promptly. For verified covered workmanship defects, ABIS will review an appropriate correction, replacement or other remedy under the applicable written agreement and law. Remedies depend on the item and whether correction is practicable.
CUSTOM WORK / CANCELLATIONS
Engraving is generally irreversible. Properly completed custom work may not qualify for a voluntary change-of-mind return. Cancellations before work, disclosed deposits or nonrecoverable materials, and remedies for defects or shop-caused damage are governed by the written agreement and applicable law—not a blanket no-refunds or no-liability rule.
04 / HOW A PROJECT MOVES FORWARD
Clear documentation protects the project and reduces surprises for everyone.
Tell us what item you want engraved, the artwork involved, and your intended result. We’ll discuss material suitability and initial pricing.
Review the proof, work location, dimensions, price and material risks. We confirm your authorization before permanent work begins.
Review the finished service and contact ABIS with concerns or a possible workmanship claim. Keep the work order for reference.
Contact ABIS Arms before sending or delivering a firearm or regulated item for engraving, rework, or a claim. Shipping, identification and transfer requirements may apply. Do not ship any item until instructed.
Pending legal review: this public informational summary is not an adopted replacement agreement. The currently applicable signed quote, approved proof, work order and mandatory law control until revised terms are formally adopted. Customers can request the complete current terms before authorizing work.
LASER ENGRAVING / QUOTES
Ask us about your item and artwork. Email support@mail.abisarms.com or call 318-306-0946.
